Skip to content
Codeskop

Product features

Everything you need to understand and improve your software.

Codeskop connects errors, network activity, user journeys, releases and analytics across mobile, web and backend, so you find issues faster and build better experiences.

Start for free Talk to our team
  • No credit card required
  • Set up in minutes
  • Works across your stack

User journey

See what a user did before it broke

Pick a user and follow their latest session in order: the crashes, errors and failed API calls they hit, and the screens and events around them when product analytics is on. A timeline of what happened, not a video.

Plan: Growth and above · See pricing

user_48213 · latest sessionAndroid · 2.4.1
  1. ScreenCartActivity
  2. Eventcheckout_started
  3. API call failedPOST /v1/orders · 502
  4. CrashNullPointerException in CheckoutActivity

User Journey details

What you get

  • The latest session, in order

    Crashes, errors and failed API calls as they happened, so you can see what came first.

  • Screens and events too

    With product analytics on, the timeline adds screens and events. Screens are recorded automatically on web, for Android Activities and for named Flutter routes.

  • Their last 10 sessions

    Start time, length and app version for each, and whether the session ended in a crash.

  • The issues they hit

    Every issue the user ran into, each linking to the issue with its stack trace and impact.

  • Find a customer by ID

    Search the Users tab by user ID, device, OS, country or app version when someone reports a problem.

  • In tickets and fixes

    Tickets and Fix with AI include what the user did first: the screens, events and API calls before the latest occurrence.

How it works

  1. 1

    Identify your users

    Call identify with your own stable user ID after login, and on startup when a user is already signed in.

  2. 2

    Open Users

    In the dashboard, open Users and pick a person, or search for the ID a customer gave you.

  3. 3

    Follow the timeline

    Read their latest session in order and jump straight to the issue that broke it.

Platform support

User Journey by platform
AndroidCrashes, errors and API calls (OkHttp) · Activities as screens
FlutterCrashes and errors · named routes as screens
Web & ReactErrors and fetch/XHR failures · page views as screens
Kotlin Multiplatform & iOSEarly access betaCrashes and handled exceptions

Questions about user journey

Is this session replay?

No. Codeskop doesn't record video, screenshots or taps, so there's no recording to watch. What you get instead is a timeline of the user's latest session: the crashes, errors and failed API calls in order and, with product analytics on, the screens they visited and the events you track, each linking to the issue.

Which plan includes the user journey?

Growth and above. On Free and Starter, every issue still shows how many users it affected.

Do I have to identify users?

No. Without identify, Codeskop follows each app install or browser anonymously. Identify users with your own ID to look up a specific customer and to count one person across devices.

Does Codeskop need names or email addresses?

No. Users are known only by the ID you choose. Property and trait values that look like an email address or phone number are replaced with [REDACTED] before they're stored.

How far back does the Users tab go?

The last 30 days, listing up to 500 of the most recently active users. Search by user ID to find anyone in that window.

Core features

Powerful tools for a more reliable product.

Everything you need to find, understand and fix issues, with the context to make the fix last.

Error & crash reporting

Crashes, errors and ANRs grouped into issues, with stack traces and the users they hit.

  • NullPointerException2.8K users
  • TypeError412 users
  • NetworkError231 users

API & network monitoring

Every failing and slow request, from your apps and your servers.

  • GET /v1/products200120ms
  • POST /v1/cart5001.2s
  • GET /v1/user20098ms
  • POST /v1/payments5002.1s

User journeys

The steps a user took before an issue, in order. Growth and above.

  1. App launched100% · 12.4K users
  2. Viewed product68% · 8.4K users
  3. Checkout failed24% · 2.1K users

Release health

Crash-free users and new issues for every release, with regressions flagged.

v2.4.1

Released 2h ago

Healthy
Crash-free users99.2%

Analytics

Funnels, retention and the devices and versions behind your issues. Growth and above.

Top devices by affected users

  • iPhone 1432%
  • Samsung Galaxy S2324%
  • Google Pixel 718%
  • Other26%

Fix with AI

A proposed fix as a draft pull request, for you to review. Growth and above.

Draft pull requestReview

fix: null check in CheckoutFragment

- val total = cart.total!!

+ val total = cart?.total ?: return

Platforms

One SDK. Every platform.

Codeskop works across your stack, from mobile and web to backend services. What each SDK captures

Security & reliability

Built for teams that care about their users.

Your data stays yours. Codeskop is designed with privacy and reliability at its core.

Your data, your control

Tune sampling, redact headers and switch capture off remotely, without a release.

Learn more

Privacy by design

Credential headers are never captured, bodies are off by default, and email- or phone-like values are masked on the device.

Learn more

Offline capture & retry

Events are queued on the device and sent when there's a connection, so you don't lose the important ones.

Learn more

Lightweight SDKs

Events are batched and compressed before they're sent, and capture can be switched off remotely.

Learn more

It all connects

From issue to insight, in one production story.

Errors, user journeys, network activity and releases are linked, so you go from symptom to root cause in minutes.

  1. An issue occurs

    A crash or error is captured with its full context.

  2. See who it hit

    How many users, which devices and which release.

  3. Check the requests

    The failing and slow API calls around it.

  4. Check the release

    Whether the latest release made it worse.

  5. Investigate and fix

    Assign it, ticket it, or get a proposed fix.

Ready to improve your software?

Start building more reliable experiences today.

Free plan, no credit card. Your first crash report can arrive in minutes.

Start for free Explore docs